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Improving health care with the simple act of listening

by Vikas Saini STAT October 17, 2016 (STAT) – Ten years ago, a woman with a heart murmur who experienced a bout of dizziness saw me for a second opinion. Another cardiologist had told her she needed open heart surgery to replace a valve in her heart. The idea of surgery terrified her, in part because […]

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Women’s Health Council to query patients about OB/GYN care

October 11, 2016

By Margie Coloian, MSJ

When it comes to pregnancy, giving birth and getting good gynecological care, women are not always provided with the information they need to make good health care decisions. Too many women undergo hysterectomy, ureterectomy, C-section and other procedures without knowing about less invasive alternatives. A recent study, for example, finds that about 60 percent of reporting hospitals had excessive rates for C-sections.

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Muir organizes RCAW events for ‘mindful listening’

October 6, 2016

By Judith Garber

In the frantic, noisy, and chaotic environment of an emergency department, stopping occasionally to listen and take in the present moment can make the difference between clinicians providing right care and a medical error. For Right Care Action Week, Jane Muir, BSN, RN, an emergency medicine nurse at the University of Virginia (UVA), is organizing several events to demonstrate the importance of mindful listening and acquire different perspectives on right care.

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Wright turns health care nightmare into action for Right Care Action Week

September 26, 2016

By Judith Garber

Susan Wright, PhD, from Marin County, CA, understands how important it is for health professionals to listen to patients, because she nearly died when doctors ignored her health concerns. Through her own infuriating experience as a patient, Wright discovered disturbing systemic problems in managed care, and recognized a need for patient advocacy and self-care. For Right Care Action Week, she is encouraging patients to share their stories in a safe space and to join the advocacy effort.

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Right Care Action Week activities to focus on ‘listening’ to enrich health care

September 21, 2016 (Boston, MA) – Physicians, nurses and other clinicians have known for generations that listening is the bedrock of good health care. But these days, finding time to listen fully to a patient’s history and concerns has become nearly impossible, a trend that’s more than just frustrating. It’s dangerous. That’s why the Lown Institute has teamed up with more than a thousand clinicians, as well as members of the public, to promote listening during the second annual national Right Care Action Week, October 16-22.

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