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These hospital rankings want you to ‘rethink what it means to be great’

According to Vikas Saini, president of the Lown Institute, by incorporating civic leadership rather than just patient outcomes, the new rankings aim to make hospitals "rethink what it means to be great." He explained, "What we're trying to do is create a new narrative and for all of us to think differently about hospital[s]—what they are doing and what they could do." More