“This is more for all of us to think about hospitals in a different way and begin to imagine what it could be like if all hospitals really hit those stretch goals across the board, and what kind of a health care system we could have if we did that,” Dr. Vikas Saini said. “We didn’t realize how much of a challenge it would be to find hospitals that do well across these measures. But we did. There are hospitals that do that.” More

“There are plenty of lists for people to look at to decide where to get your knee replaced,” said Lown Senior Vice President Shannon Brownlee. “We wanted a list that policymakers and community leaders could look at and could really start to re-think how we judge hospital performance and what we expect from hospitals.” More

A new ranking of hospitals in the United States measures not just patient outcomes, but also community policies and if the hospital avoids unnecessary care, among other criteria. Using these metrics means some of the world-renowned hospitals, like Rochester's Mayo Clinic, Massachusetts General Hospital and Johns Hopkins Hospital, are missing from the top spots on the Lown Institute Hospitals Index. More

JPS was joined in the top 10 by Parkland Health and Hospital System, which ranked ninth in the nation. Washington Monthly’s annual report serves as a counter to the U.S. News and World Report rankings, which ranks hospitals without factoring in cost or service to vulnerable communities. “What Americans should be asking is, why can’t more hospitals be like JPS?” Washington Monthly editors wrote. “Shouldn’t every person in this country have access to a hospital that provides high-quality care, welcomes all comers regardless of wealth and insurance status, and contributes to the larger health of the community?” More

While COVID-19 is disproportionally striking people of color, a new ranking system is grading hospitals on their commitment to equity, inclusivity and community health. More

“One important metric that has not been measured before for individual hospitals is how often hospitals deliver unnecessary treatments and tests, explains Brownlee. “A patient who comes to the hospital because they have fainted generally does not need an MRI or CT scan. We found that at many hospitals, patients who fainted were getting an unnecessary head imaging test. Unnecessary services put patients at needless risk of harm, but they also waste money and resources.” More

While most ranking methodologies only include metrics for patient outcomes and satisfaction, the new ranking from Lown factors in hospital's community health investments, pay equity and inclusivity, though outcomes are still most heavily weighted. What resulted is drastically different rankings than other systems. For example, Rochester, Minn.-based center Mayo Clinic won the No. 1 spot on U.S. News' rankings last year for the fourth year in a row, but Mayo​'s highest rated facility, in Albert Lea, was ranked 81 in Lown's list. Lown said the differences were because many hospitals rely on a business model that relies on attracting wealthier patients from outside their immediate community, while doubling down on patient satisfaction by offering high-class amenities, like private rooms, and lucrative specialized procedures. More

“Hospitals are members of their communities, and when we think about them and when we try to understand what their performance is like, we wanted to be able to think about ways we might measure their participation or engagement ... in the community,” said Dr. Vikas Saini, Lown’s president and a cardiologist. “With the (coronavirus) pandemic, I think more than ever the idea that hospitals need to be real partners with their communities has become much clearer to a lot of people.” More

"What we are showing isn't news — there is a certain amount of inequity in healthcare," said Dr. Vikas Saini, president of the Lown Institute. "But what we have tried to do is paint this picture in a way that allows everyone to see it and all of us to think about how to do things better." More