New hospital rankings show ‘elite’ facilities struggle with health equity, inclusivity

Abstract: While most ranking methodologies only include metrics for patient outcomes and satisfaction, the new ranking from Lown factors in hospital's community health investments, pay equity and inclusivity, though outcomes are still most heavily weighted. What resulted is drastically different rankings than other systems. For example, Rochester, Minn.-based center Mayo Clinic won the No. 1 spot on U.S. News' rankings last year for the fourth year in a row, but Mayo​'s highest rated facility, in Albert Lea, was ranked 81 in Lown's list. Lown said the differences were because many hospitals rely on a business model that relies on attracting wealthier patients from outside their immediate community, while doubling down on patient satisfaction by offering high-class amenities, like private rooms, and lucrative specialized procedures.